Working in healthcare, it seems as though business should always be good. I mean, people get sick, and you help them get better. That’s a…
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Working in healthcare, it seems as though business should always be good. I mean, people get sick, and you help them get better. That’s a…
Continue readingCalifornia may have struck first with a new mandate that hotels have to get rid of those tiny plastic amenity bottles by 2023, but this…
Continue readingWaste free. Plastic free. Gluten free. It’s a good thing that customers don’t expect the bill to be free also. Keeping up with the times…
Continue readingThe entire hospitality industry is built around customer service. Whether you run a hotel, a spa, a restaurant, a cruise, or any other type of…
Continue readingIt would be difficult to be a modern restauranteur and not realize that change is happening in the industry. However, the good news is that…
Continue readingTouchBistro recently released the results of an extensive online survey of people across the US regarding restaurant decisions. Here are some of the big takeaways…
Continue readingAccording to researchers, fewer and fewer patients have a primary care provider. Millennials are more likely to look for a doctor after something happens rather…
Continue readingNo one wants to be in the hospital, so you are automatically at a disadvantage when it comes to providing a good patient experience. However,…
Continue readingBy definition, trends involve change and new developments. However, with the end of the calendar year fast approaching, it is time to take a look…
Continue readingIn an article on hotel trends, Entrepreneur magazine recently reminded the hospitality industry that the traditional experience sought after by previous generations is being supplanted…
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