What is the most important factor when it comes to guest experience at your hotel? According to a 2019 study performed by J.D. Power in North America, the answer is sleep. How can you help your guests to sleep better and therefore enjoy their stay at your hotel more? Here are some quick tips.
- Encourage gym use and active excursions – The more exercise that your guests get, the better they will sleep. Therefore, encourage daily use of the fitness center and focus on active excursions.
- Offer a variety of pillows – People sleep in different positions. A back sleeper is not going to use the same type of pillow as a side sleeper or a stomach sleeper. Offer soft and firm pillows for the guest to decide what suits them best.
- Control the sleep environment – Blackout drapes are vital for guests who need to get some sleep while the sun is still up. If your rooms are not soundproof, offer a white noise alternative to block out sounds. Make it easy to control the climate with smart technology that allows your guests to change the temperature with a voice command instead of having to get up at night.
The Help You Need for Satisfying Hotel Guests
Venus is proud to offer the amenities you need to keep guests happy. From comfortable and luxurious bed sheets and a variety of pillows to smart room technology and fitness center towels, we can help you every step of the way. Call 800.421.6599 to speak with a team member, or you can request your customized quote online today.