When a guest comes to an all-inclusive hotel, they are looking for a complete experience. Not only do all of the necessary amenities have to be included in the room rate, but there also has to be a degree of comfort to enhance the atmosphere. How can you deliver on what a guest is anticipating when splurging for an inclusive stay? Here are a few tips:
- Be transparent about the food that is included – Some all-inclusive stays include three meals per day while others just offer breakfast and dinner with a spot to get snacks 24 hours a day. Make sure that your guests know the food options they are receiving and if any beverages are excluded.
- Provide spa options – Not all guests are going to want to spend extra for spa benefits they won’t use. Other guests will want the spa experience included rather than having to pay an a la carte price for each service. It’s best simply to have separate room rates for each type of guest. Just be sure not to overbook guests that are taking spa packages.
- Source your linens to create a quality experience – All of the amenities in the world won’t matter if bed sheets are scratchy and bath/spa/pool/gym towels are not absorbent. You also want the tablecloths and cloth napkins in your dining areas to be of the highest quality. And don’t forget the importance of plush robes for guests, especially those who will be using the spa.
The Right Textiles for Your All-Inclusive Hotel
To create the right experience for your hotel guests, be sure to get all of your bed linens and other textiles from Venus. We offer quality products that are also durable and sustainably made. It’s the best of all worlds. Call 800.421.6599 to learn more, or you can request a quote online.