A study was conducted in the UK in May of 2015 that reveals just how important quality linens are for your hotel business. Here are a few of the results of the survey and an explanation of how Venus Group delivers for our hotel clients.
What Hotel Guests Want
Hotel guests want high-quality linens, and they expect them to be sparkling clean. In fact, only 1% of guests failed to respond that high-quality bed linens and towels are of importance to them. Over 7 in 10 responders said they always check to make sure that the linens are clean before they settle into the room, but 97% said cleanliness was important to them. A common misconception of hotel guests is that about 60% believe all hotels do their laundry in-house, so if your laundry service isn’t doing their job, the customer’s finger will still be pointed at your hotel.
What This Means for Your Business
You need to have the right linen manufacturer taking care of your hotels. In order to acquire high-quality bed linens that not only provide a luxury experience for your hotel guests but that can also survive the rigorous cleaning of industrial laundries, you want the experience of Venus Group behind you.
We use the highest quality materials, the best manufacturing techniques, and we offer affordable rates. To learn more about what Venus Group can do for you, contact us today by calling 800.421.6599. If you already have an idea of what you need, you can request a quote online.