Guests always expected a clean environment when they entered a restaurant, stayed at a hotel, or visited the hospital. With the coronavirus around, customers expect…
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Year-over-year hotel occupancy rates in the U.S. have increased steadily since 2011. That is of course until COVID-19 entered the picture in March 2020. Non-essential…
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If your hotel is not able to open yet, now is the time to implement the necessary safety protocols. If you are already open, the…
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If you are experiencing the same situation as most hotels during the outbreak, you need a plan to cope with reduced revenue. You also need…
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Studies show that a microfiber mop can remove 95% of bacteria before you even add a cleaning agent into the mix. Whether your hotel has…
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What is the most important factor when it comes to guest experience at your hotel? According to a 2019 study performed by J.D. Power in…
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When a guest comes to your luxury hotel, they want comfort and elegance at every turn. It’s not about creating an illusion of luxury, as…
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When you are decorating your hotel, there are a few areas where you are restricted regarding colors. For example, hotel guests will expect the bedsheets…
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If your restaurant is going to use just one social media account for marketing, it has to be Facebook. But as soon as you are…
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One of the most important ways you can increase the prestige of your hotel is to have a successful social media account. Whether you use…
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