Guests always expected a clean environment when they entered a restaurant, stayed at a hotel, or visited the hospital. With the coronavirus around, customers expect…
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Guests always expected a clean environment when they entered a restaurant, stayed at a hotel, or visited the hospital. With the coronavirus around, customers expect…
Continue readingYear-over-year hotel occupancy rates in the U.S. have increased steadily since 2011. That is of course until COVID-19 entered the picture in March 2020. Non-essential…
Continue readingIf your hotel is not able to open yet, now is the time to implement the necessary safety protocols. If you are already open, the…
Continue readingIf you are experiencing the same situation as most hotels during the outbreak, you need a plan to cope with reduced revenue. You also need…
Continue readingStudies show that a microfiber mop can remove 95% of bacteria before you even add a cleaning agent into the mix. Whether your hotel has…
Continue readingWhat is the most important factor when it comes to guest experience at your hotel? According to a 2019 study performed by J.D. Power in…
Continue readingWhen a guest comes to your luxury hotel, they want comfort and elegance at every turn. It’s not about creating an illusion of luxury, as…
Continue readingWhen you are decorating your hotel, there are a few areas where you are restricted regarding colors. For example, hotel guests will expect the bedsheets…
Continue readingIf your restaurant is going to use just one social media account for marketing, it has to be Facebook. But as soon as you are…
Continue readingOne of the most important ways you can increase the prestige of your hotel is to have a successful social media account. Whether you use…
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